Boiler Installations Surrey » Testimonials

Testimonials

 

FEEDBACK COMMENTS - 100% Positive

 

Fit new Boiler, extra plumbing

“My 20+year old boiler was recently replaced and additional work on the underfloor pipes all done very efficiently and effectively by Ralph of West Gas Service. He is a complete professional, a thoroughly lovely guy who knows his stuff and I would highly recommend him.”

Ms Raju Mann from Hounslow

New gas boiler

“Ralph have completed my boiler instation. I was very happy with the quote and later I was very pleased with the service provided by him. He answered to all my question in a very simply way so that I could understand.”

Mrs D’Souza from Hounslow

New gas boiler

“Excellent service replacing my combi boiler was carried out with professionalism and on time. Would recommend Ralph as highly competent gas engineer.”

Claudia wainwright from London

New boiler

“very happy with whole experience and outcome. Although they weren’t the cheapest, I felt comfortable with Ralph and his guys and respected the fact he recommended a higher spec boiler and warranty and stood his ground when up against a cheaper quote.. They were friendly, turned up on time, kept the workspace tidy and finished the work promptly and professionally. i would definitely recommend them.”

Mike from Ashford

Gas Work

“West Gas were excellent – from the moment they visited the property to give the quote to when they finished, cleaned the site and left. The quote was competitive (not the cheapest, but definitely value for money), they turned up as promised (actually earlier!) and finished on time. Whilst on site, they also carried out extra work without extra charge. I would highly recommend West Gas, the company is run by 2 ex-British Gas professional fitters (Jason & Ralph) who are decent, honest gentlemen who truly know their trade and also pride in their work – qualities that are very rare and hard to find. Brilliant and outstanding service.”

Mr Parmar from Harrow

Gas fire

“Excellent service from start to finish. This was a messy job which we were not looking forward to having done but Ralph inspired confidence by explaining, in simple terms, the various options available to us and advising how he planned to overcome the problems we had in our particular installation. All his plans were adhered to and there was no ‘hard-sell’ involved which left us feeling we got good value for money. Ralph and Jason are an honest hard working pair with pleasant personalities. We were impressed with the consideration they gave to us and our home. The first fire front fitted had a very tiny mark on one corner so Ralph immediately arranged for this to be replaced. Thank you Ralph and Jason, we would have no hesitation in recommending West Gas to others.”

Ken from Uxbridge

Urgent plumbing

“Both Jason and Ralph are well-mannered, friendly and respectful.I decided to go with West Gas because they are dedicated to their family and able to remain focused and professional in the work they carried out. They provided good advice and education without forcing any decision-making.I have been looking for a reliable plumber, now I have found two.”

Chorgan from Staines

Plumber needed for boiler replacement

“I found West Gas to be very competent, they arrived on time, the installation went well, without too much inconvenience to my family. Ralph left my home clean and tidy. Whilst the quote was not the cheapest, I felt that West Gas seemed more professional than the other companies who had visited to quote. I would recommend them to anyone looking to buy a new boiler.”

Lorraine from Staines


Fit new boiler
 

“Turned up on time, did a good job of fitting new boiler and removing old system in the agreed timescale. Would recommend to anybody.”


Jim from Twickenham

Plumbing

“Job carried out with extreme tidiness, safety consideration, with every attention paid to detail with regard to pipework layout and all installations. Attention given to additional related problems and good advice. Completed in time and premises left clean and tidy. Would highly recommend and use again”

Rubina from Hounslow


Repair Boiler Gas Work

“very good and very pleased and warm at last!”

Mick from Ashford


Gas boiler installation

“Very happy with whole experience and outcome. Although they weren’t the cheapest, I felt comfortable with Ralph and his guys and respected the fact he recommended a higher spec boiler and warranty and stood his ground when up against a cheaper quote.. They were friendly, turned up on time, kept the workspace tidy and finished the work promptly and professionally. i would definitely recommend them”

Mike in Ashford

New Boiler & Servicing

“West Gas installed my current boiler a few years ago and Ralph has been servicing it since then.

Why did I choose West Gas? Because they knew what they were talking about and were not trying to sell me something that was not fit for purpose (As others did!). They also happened to be competitively priced.

As years have gone by, Ralph has always been available to answer queries and has been servicing my boiler annually. For the occasional times when the boiler has gone wrong (As modern boilers do occasionally) Ralph has been very good at diagnosing the fault accurately and getting it sorted without any fuss. And as a bonus, Ralph is always on time or early.

In summary, I do highly recommend West Gas Service, they are good at what they do and do it with integrity.”


Laurence from Richmond

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